Release notes: Alta Aware 6.8.7 beta
Last modified: Thursday May 09, 2024
- Aware Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta video security solution
Aware Beta Program
(back to top)The Alta Aware Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Aware Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Aware Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Aware. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Aware video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Aware software version 6.8.7 beta | Thursday May 09, 2024 | Alta Aware: 6_8_240507_19454 |
| Alta cameras software version 6.8.7 beta | Thursday May 09, 2024 | Alta cameras: 6_8_240507_23571 |
What's new
(back to top)In this release, Alta Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Manually triggered webhooks | You can now set a webhook as a user-operable trigger and assign it to cameras. Users can activate it from video feeds of those cameras or any camera associated with a rule using that webhook. See How to: Create webhooks to send Aware notifications. | 6.8.2 |
| Bag detection analytics | The search and rules tools now detect footage of people carrying bags. See How to: Search by appearance and How to: Create rules for appearance. | 6.8.0 |
| Device configuration reports | To check the configuration of a deployment, you can now download a CSV report about any connected cameras, access control devices, sensors, speakers, or POS systems. See How to: Export configuration reports for devices connected to Aware. | 6.8.0 |
| New TURN server data regions | To improve video quality, a partner can now set the regional location of the TURN servers used by Aware to be different from the default location associated with the data region of the deployment. See Reference: Avigilon Alta data residency and Change deployment settings in DMP. | 6.8.0 |
| Avigilon Alta H5A Multisensor cloud native cameras |
The Avigilon Alta H5A Multisensor cloud native cameras are now supported in Alta Aware. See: |
6.7.4 |
Updated domains
As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Aware and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Reference: Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Reference: Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Reference: Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta Cloud Connector 2000 or Alta Cloud Connector 3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
(back to top)This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-3395 | An issue where Avigilon Ava Compact Dome cameras became stuck in |
6.8.7 |
| 20090 | An issue where ended anomalies remained in the |
6.8.7 |
| 20022 | An issue where some Avigilon Ava Quad cameras failed to connect with the deployment after an upgrade has been resolved. | 6.8.7 |
| 19941 | An issue where Line crossing counts from cameras connected via Cloud Connectors showed spinners and experienced very slow loading times has been improved. | 6.8.7 |
| AVA-3421 | An issue where an Avigilon Ava Flex camera could not make Wi-Fi connections after a factory reset has been resolved. | 6.8.6 |
| 20219 | An issue where H6SL cameras crashed after resetting a camera or its configuration has been resolved. | 6.8.6 |
| 20160 | An issue where you could not add cameras to a Video view in a pop-out browser window has been resolved. | 6.8.6 |
| 20023 | An issue where you could not edit the Network interface settings for Cloud Connectors in Aware has been resolved. | 6.8.6 |
| 19861 | An issue where image searches made in Aware 6.8.0 did not display results from older versions of Aware has been resolved. | 6.8.6 |
| 19860 | An issue where image rules created in previous versions of Aware did not work after updating to 6.8.0 has been resolved. | 6.8.6 |
| 19709 | An issue where a camera feed added to Video view using the ALL PANES option might have a blue selection tint has been resolved. | 6.8.6 |
| 19292 | An issue where error totals in the Devices tool were incorrect has been resolved. | 6.8.6 |
| 20163 | An issue where speaker information did not load in Video view has been resolved. | 6.8.5 |
| 20168 | An issue where a cloud camera could become unstable if it is disconnected from the cloud for extended periods has been resolved. | 6.8.4 |
| 20089 | An issue where Avigilon Ava Quad cameras did not auto-focus correctly has been resolved. | 6.8.4 |
| 19800 | An issue where a Cloud Connector erroneously appeared to be online has been resolved. | 6.8.4 |
| 19798 | An issue where Aware might show a blank screen or take time to update the page has been improved. | 6.8.4 |
| 20130 | An issue where webhooks did not show on onprem camera feeds has been resolved. | 6.8.3 |
| 20121 | An issue where cloud backups might not play on Cloud Connectors has been resolved. | 6.8.3 |
| 20117 | An issue where you could not export a video clip from Aware has been resolved. | 6.8.3 |
| 20109 | An issue where a deployment might show missing cloud connectors and no Aware version number has been resolved. | 6.8.3 |
| 20091 | An issue where sections of backed-up camera recordings were missing has been resolved. | 6.8.3 |
| 20049 | An issue where Aware always showed the amount of saved clips on Avigilon Ava Flex cameras as 0% has been resolved. | 6.8.3 |
| 19954 | An issue where Counts didn't reset when they were scheduled to reset has been resolved. | 6.8.3 |
| 20073 | An issue where you could not delete webhooks has been resolved. | 6.8.2 |
| 20069 | An issue where changes to a webhook device list only appeared after refreshing the browser page has been resolved. | 6.8.2 |
| 20021 | An issue that stopped Cloud Connectors during start up has been resolved. | 6.8.2 |
| 20008 | An issue where an Alta camera might crash when trying to bookmark a video clip has been resolved. | 6.8.2 |
| 19859 | An issue where Cloud Connectors did not restart after being shut down has been resolved. | 6.8.2 |
| 19854 | An issue where Avigilon Ava Quad Camera names did not display in Video view has been resolved. | 6.8.2 |
| 20042 | An issue where the drop-down camera list in Video view might close unexpectedly has been resolved. | 6.8.1 |
| 20006 | An issue where Aware did not register user acknowledgment from pop-up alerts has been resolved. | 6.8.1 |
| Alta-Aware-1150 | A vulnerability has been resolved in Alta Aware and cameras. | 6.8.1 |
| 19950 | An issue where the reachability test during a connectivity test on Cloud Connectors always failed has been resolved. | 6.8.0 |
| 19794 | An issue where line crossing rules could produce higher than expected counts after cameras reconnected to Aware has been resolved. | 6.8.0 |
| 19478 | An issue where third-party cameras connected to a Cloud Connector might change their zoom settings after an Aware update has been resolved. | 6.8.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 19185 | Changing camera rotation settings from within Aware might cause the camera to crash. | Alta Aware and Alta cameras |
| 19180 | Recorded audio for audio alarms from cameras set to record |
Alta Aware |
| 19179 | Webhooks sent from Aware for Generic sensor updates do not have the required bearer token and fail authentication. | Alta Aware |
| 19176 | Line crossing rules might not function as expected in rotated Avigilon Ava cloud-connector cameras after upgrading to Alta Aware 6.5.0. | Alta cameras |
| 19136 | Live and playback video streams in the Alta Cloud Connector UI do not play. | Alta Aware |
| 19133 | Nedap access control system integrations stop working in Alta Aware shortly after set up. | Alta Aware |
| 18625 | After upgrading to Alta Aware 6.4.0, the position of line-crossing rules and areas of interest might appear to be misplaced for non-cloud-native Alta cameras and third-party cameras. The video analytics for these rules are unaffected, and the issue should resolve itself an hour after upgrading. | Alta Aware |
| 18412 | Issue: Secondary node Cloud Connectors are unable to be backed up. | Alta Aware |
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Aware |
| 17993 | Issue: Exporting video from cloud backups sometimes fails. | Alta Aware |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Aware |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Aware |
| 13925 |
Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. |
Avigilon Ava Flex |
| 13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Alta Aware |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Aware |
| — |
Issue: As the localized text in the Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. |
Alta Aware
|
| — | Due to changes to the way audio is recorded and replayed:
|
Alta Aware mobile app for Android |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Aware |
